Connections Coordinator

Date Posted: January 4, 2023
Hours Per Week: 40
First Presbyterian Church
Winston Salem, NC, USA
Job Type: Support Position
Other Details

The Connection Coordinators role is to move people from first step on the campus to fully engaged covenant partners. It consists of three main parts:

  1. Hospitality: To create a place and a culture of welcome and warmth regarding our campus and our congregation.
  2. Navigation: To help people move into an ever-growing sense of belonging.
  3. Volunteer Connector: To help the people of First Pres discover and unleash their gifts and passions for God’s Kingdom.


  • Passionate about Jesus Christ and eager to engage others about their faith and the importance of participating in Christian community.
  • Understand, embrace, and enthusiastically commit to and communicate the mission and vision of First Presbyterian.
  • Organized, independent, proactive, self-starter with skills in project planning, workflow
    management and multi-tasking.
  • Positive attitude and ability to engage others in their Christian journey and the ministries of First Presbyterian Church.
  • Strong ability and desire to recruit, train, supervise, and sustain teams of volunteers.
  • Excellent teamwork capabilities.
  • Able to relate well to others and build relationships with both covenant partners and visitors.
  • Confident, wise, able to promote peace and unity.
  • Possesses strong oral and written communication skills, including public speaking to groups.
  • Administrative skills (e.g., budgeting, scheduling, meeting management, computer).

2 FPC Position Description-Director of Hospitality & Local Outreach

  • Recruit, train, encourage, appreciate, and maintain teams dedicated to the ministry of

    • This includes greeters, ushers, welcome center hosts, and parking hosts for all
      church functions including funerals, celebrations, community outreach events, etc.
  • Regularly communicate various events and programs in the life of the church to Hospitality team so they are well equipped to answer questions during Sunday mornings.
  • Maintain reference information at welcome centers for hosts and staff to provide guests with accurate information on Sundays.
  • Coordinate hospitality volunteers for funerals and other events during the week as appropriate and necessary.
  • Provide onsite support for Sunday mornings to assists hospitality teams, welcome guests, and troubleshoots problems with guests.
  • Develop and maintain volunteer handbook and job descriptions.
  • Collaborate with Facilities team to ensure campus design, signage, and facilities are inviting and useful to visitors and covenant partners.


  • Recruit, train, encourage, appreciate, and maintain teams dedicated to the ministry of
  • Develop guest recognition, appreciation, and connection strategies, including working alongside volunteers and pastors to follow up with guests.
  • Develop ways for guests to learn about First Presbyterian Church
  • Develop and maintain ways to track people’s connection, from guest to fully invested in the life of the church.

Volunteer Connector

  • Work with staff to determine volunteer needs in each ministry area.
  • Determine passions of congregation and match with church needs.
  • Complete or coordinate new volunteer orientation with staff regularly.
  • Organize courses or system to help people determine gifts, passions, strengths, etc.
  • Serve as a resource for staff members looking for people for their team.


  • Attend all staff meetings and retreats in which Program Staff are expected to participate.
  • Be a constructive and helpful support to other members of the staff, and work in collaboration to help better the ministry of the whole church.
  • Other duties as may be assigned consistent with the rationale for this position.
  • Serve as a team player committed to mutuality and accountability in the Body of Christ.
  • Maintain budget, monitor expenditures.

How To Apply

Email Amy Carlan at [email protected].

More information about First Presbyterian and this position can be found here.