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The Connection Coordinators role is to move people from first step on the campus to fully engaged covenant partners. It consists of three main parts:

1. Hospitality: To create a place and a culture of welcome and warmth regarding our campus and our congregation.
2. Navigation: To help people move into an ever-growing sense of belonging.
3. Volunteer Connector: To help the people of First Pres discover and unleash their gifts and passions for God’s Kingdom.

Qualifications:

• Passionate about Jesus Christ and eager to engage others about their faith and the importance of participating in Christian community.
• Understand, embrace, and enthusiastically commit to and communicate the mission and vision of First Presbyterian.
• Organized, independent, proactive, self-starter with skills in project planning, workflow
  management and multi-tasking.
• Positive attitude and ability to engage others in their Christian journey and the ministries of First Presbyterian Church.
• Strong ability and desire to recruit, train, supervise, and sustain teams of volunteers.
• Excellent teamwork capabilities.
• Able to relate well to others and build relationships with both covenant partners and visitors.
• Confident, wise, able to promote peace and unity.
• Possesses strong oral and written communication skills, including public speaking to groups.
• Administrative skills (e.g., budgeting, scheduling, meeting management, computer).

2 FPC Position Description-Director of Hospitality & Local Outreach
Responsibilities:
Hospitality

• Recruit, train, encourage, appreciate, and maintain teams dedicated to the ministry of
  Hospitality.
  • This includes greeters, ushers, welcome center hosts, and parking hosts for all
    church functions including funerals, celebrations, community outreach events, etc.
• Regularly communicate various events and programs in the life of the church to Hospitality team so they are well equipped to answer questions during Sunday mornings.
• Maintain reference information at welcome centers for hosts and staff to provide guests with accurate information on Sundays.
• Coordinate hospitality volunteers for funerals and other events during the week as appropriate and necessary.
• Provide onsite support for Sunday mornings to assists hospitality teams, welcome guests, and troubleshoots problems with guests.
• Develop and maintain volunteer handbook and job descriptions.
• Collaborate with Facilities team to ensure campus design, signage, and facilities are inviting and useful to visitors and covenant partners.

Navigation

• Recruit, train, encourage, appreciate, and maintain teams dedicated to the ministry of
  navigation.
• Develop guest recognition, appreciation, and connection strategies, including working alongside volunteers and pastors to follow up with guests.
• Develop ways for guests to learn about First Presbyterian Church
• Develop and maintain ways to track people’s connection, from guest to fully invested in the life of the church.

Volunteer Connector

• Work with staff to determine volunteer needs in each ministry area.
• Determine passions of congregation and match with church needs.
• Complete or coordinate new volunteer orientation with staff regularly.
• Organize courses or system to help people determine gifts, passions, strengths, etc.
• Serve as a resource for staff members looking for people for their team.

General

• Attend all staff meetings and retreats in which Program Staff are expected to participate.
• Be a constructive and helpful support to other members of the staff, and work in collaboration to help better the ministry of the whole church.
• Other duties as may be assigned consistent with the rationale for this position.
• Serve as a team player committed to mutuality and accountability in the Body of Christ.
• Maintain budget, monitor expenditures.