General Manager (Church Bookstore & Cafe)
Other Details
MinistryHub is honored to partner with Ingleside Baptist Church in their search for a General Manager (Church Bookstore & Cafe). Please direct all applications through MinistryHub and any inquiries to [email protected].
Purpose of Position: To lead, develop, and implement a comprehensive ministry designed to ensure that the Ingleside Bookstore & Café supports the overall purposes of Ingleside to make disciples of Jesus Christ for the glory of God by providing a setting of authentic welcome to members and guests, encouraging fellowship through excellent hospitality, and providing the best of Gospel resources to meet individual customer needs.
Reports to: Disciple-Making Team Leader
Relates Closely with: Disciple-Making Team, Bookstore Assistant Manager, Bookstore Associates, Operations Team, and other ministerial and office support staff
Key Responsibilities:
1. Operations & Supervision:
- Develop, strengthen, and encourage healthy relationships within the congregation and community.
- Recruit, train, and schedule Bookstore & Café volunteers and staff to facilitate effective hours of operation.
- Lead Bookstore & Café volunteers and staff to engage ministry opportunities with customers for authentic welcome, gospel centered spiritual conversations, and prayerful recommendations of quality resources.
- Oversee management and/or performance of the day-to-day operations for the Bookstore & Café including seasonal emphases, special orders, stocking, displaying, sales, and customer service, etc.
- Serve as principal liaison to church members and staff regarding resource related issues.
2. Purchasing, Inventory Management, & Marketing:
- Purchase and track merchandise inventory and supplies.
- Maintain existing Retail Management System (RMS).
- Remain current on industry trends to ensure appropriate gift and product mix, as well as quality literature and resources.
- Oversee and ensure appropriate review and approval for content of all materials carried in the Bookstore product line.
- Develop creative and attractive marketing display strategies for Bookstore merchandise.
3. Financial Administration:
- Recommend an annual Bookstore & Café Operating Budget within appropriate patterns.
- Ensure good stewardship and fiscal responsibility throughout the Bookstore & Café ministry with a commitment to set and adhere to realistic budgetary goals.
- Ensure check requisitions and purchase orders are prepared appropriate for all Bookstore/Café purchases, and reconcile to shipments received and invoice documentation.
- Ensure proper daily/weekly financial processes and procedures.
4. General Responsibilities:
- Attend All Staff meetings and Disciple-Making Team meetings as scheduled.
- Be creative in developing new opportunities for ministry.
- Coordinate with other staff leaders to support their ministry areas by utilizing the Café facilities as a ministry and/or meeting venue (when appropriate).
- Provide enhanced ministry support and aggressively strive for the Bookstore to be the primary resource for the purchase of books, media, and other church resources by our congregation and community.
- Establish Bookstore & Café strategic ministry goals and implement objectives in conjunction with the Disciple-Making Team Leader, in line with overall direction from the Lead Pastor’s Office.
- Take advantage of conference and training opportunities, as affirmed by the Disciple-Making Team Leader and approved by the Lead Pastor’s Office, in order to grow professionally and learn from the experiences of others.
- Perform other duties as assigned.
Primary Skills Necessary:
- Exceptional relational skills.
- Good organizational skills and attention to detail.
- Excellent time manager.
- Entrepreneurial mindset.
- Aware of accounting practices.
- Good computer and communication skills, including new technologies.
- Good judgment.
- Excellent marketing eye.
Experience and Education Requirements:
- Experience at a leadership level within a retail sales environment.
- Bachelor’s degree expected, with theological, business, or marketing focus preferred.
Time Required: The Bookstore Ministries General Manager role is a full-time salary position within a ministry environment that values a balance of high expectations and healthy work life margins.